Frequently Asked Questions
Please note that products should be unopened, with the tags intact and in their original packaging when raising an exchange/refund request. We do not accept exchange/refund request unless there is a quality issue with the product received. Certain products have a no return/exchange policy (Baby food,diapers, Baby carriers etc.). The refund will be processed only after the receipt & validation of the returned original product.
We are sorry you have not had the best experience with regards to the delivery of your order. For us to help you in the best way possible, please write to us at [email protected] with the issue with your order along with your order number, date of delivery, and picture of the products received.We will resolve your concern within 3-4 Working days.
Once the order is delivered you can click on the below link to create a new RETURN/EXCHANGE request in your account.
Once we receive the return shipment, it will be inspected by our quality control team and once that is complete we will send you an acknowledgment via Email and account update.
We are sorry you have not had the best experience with regards to the delivery of your order. For us to help you in the best way possible, please write to us at [email protected] with the issue with your order along with your order number, date of delivery, and picture of the products received.We will resolve your concern within 3-4 Working days.
Please note that products should be unopened, with the tags intact and in their original packaging when raising an exchange/refund request. We do not accept exchange/refund request unless there is a quality issue with the product received. Certain products have a no return/exchange policy (Baby food,diapers, Baby carriers etc.). The refund will be processed only after the receipt & validation of the returned original product.
Once the order is delivered you can click on the below link to create a new RETURN/EXCHANGE request in your account.
Could not find what you were looking for? Write to us at [email protected]