Shipping policy
Delivery Timeline:
Due to high volume of orders, order dispatch will take upto 48 hours once the order is confirmed and expected delivery will be within 7 - 10 working days from the day of dispatch.
How to initiate a return, refund, or replacement request:
Please inspect your order as soon as you receive it. If you find there is a manufacturing defect or there are incorrect or missing items from your order, contact us within 72 hours of receiving it with photos and videos. We will evaluate the issue and help you out promptly. Email us at
[email protected]
Returns, Refunds, or Replacement on prepaid orders:
? All exchange and replacement requests are subject to our approval of your request and stock availability.
? We accept return/refund or replacement requests only if the original invoice and packaging are retained. Product has to be unused..
? While our products are based on standardised sizes, these are not one-size-fits-all. We request you to double-check sizing by measuring your little one for a perfect fit before you place an order.
We appreciate your trust in A Toddler Thing. We re here to serve you. If you encounter any issues or have questions about our returns/refunds, or replacements policy, please contact us. We promise to help you!