Replacement/Exchange Eligibility Criteria:

To be eligible for product replacement, your item must meet the following criteria:

1. The replacement request must be initiated within 48 hours from the date of delivery.
2. The item must be unused, in the original condition as received with original packaging and original tags intact to be eligible for Replacement/Exchange.
3. Proof of purchase (Invoice) is mandatory.
4. In case of any manufacturing defect / wrong product delivery / damaged product received during in-transit only then the product is eligible for Replacement/Exchange.
5. In case of any missing accessories, we will dispatch the missing parts free of cost.

Note: For Bigger Products including but not limited to: Battery Operated Cars, Jeeps, and Bikes, we may offer you Part Replacement also to make the whole process faster and hassle-free.                         

“Part replacement is eligible if requested within 2 days, only if there is a manufacturing defect.”

[For all the above mentioned criteria, unboxing videos are mandatory to be eligible for Product Replacement/Exchange.]

Once the original product(s) has been received at our premises and has passed the quality check, the replacement product will be shipped.

If replacement is being processed due to a damage issue, then only damages reported at the time of complaint will be considered during the Quality Check.

Once your replacement request is approved, we will arrange the pickup of the product by a reputed courier company. If in case your Pincode is non-serviceable for return pickup, we request you to kindly arrange the shipping of the product back to our registered address.

Replacement/Exchange Window:

To initiate Replacement, kindly mail us on [email protected]

Kindly share your Order details with photo and video proof of the defective/damaged product. The defect/damage should be clearly visible in the proof.

Note: Unboxing video while opening your product package will help us make your replacement process quicker and hassle-free.

Replacement Policy:

Please note that the product(s) should be unused, undamaged, unwashed, unassembled in original condition without any scratches or dents with all original tags intact and should be sent back in original packaging along with all parts and freebies and a copy of the original invoice. To ensure that the quality of the product is maintained, we request you to kindly make sure that the product(s) are properly packaged when you are returning it.