Mi Arcus Blue Printed Backpack for Kids

Make every school day an exciting journey for your little one with a cute backpack by Mi Arcus, that's as stylish as it is functional. Perfect to elevate their everyday style and teach organisation skills as they step out for school or a fun kids' playday picnic; the water-resistant backpack featuring cute designs for your precious baby boy or girl, is made with durable, lightweight, and soft fabric materials to provide a comfortable fit for the growing shoulders.

Returns & Exchange 1. How do Return/Exchange my order? You may request for a Return/Exchange of your order within 14 days of delivery of the order.Post that, no return/exchange request shall be entertained. Return can be requested only on reasons based on size issues, defective articles, different/wrong colors, or quality issues. At the time of creating a return/exchange, customers are requested to make sure that the product being returned is unused with original tags intact. Exchange can only be done with the same product in a different size or color & no other product replacement is possible in any case. All this at no extra cost to you! Mi Arcus reserves the right to decline the return request if the reason stated is different from the specified list or is not genuine. Exchange is subject to the availability of stock. If the product is out of stock, you will receive a full refund if it is a prepaid order. 2. My return request has been rejected, why? If you ve bought personal care products, diapers, or undergarments, no return/exchange will be accepted for the order. Any return/exchange request made after 14 days of delivery will not be accepted. A valid reason is required to be able to process any return/exchange request. Return reasons need to be selected from the available options or valid reasons must be mentioned under others options. At the time of creating a return/exchange, customers are requested to make sure that the product being returned is unused with original tags intact. 3. Can I cancel my order? Orders may be canceled only till the order has not already been shipped (varies from 24-48 Hours). Please write to us at [email protected] to cancel your order. In the event of a cancellation, your payment will be returned to your account within 4-7 working days. 4. What should I do if I receive a damaged item, wrong product, or missing units in my order? If an item is found damaged or incorrect as per the description on our website or units are missing as per the ordered quantity, please send a snapshot of the outer packaging, and images of products received with an invoice copy to our customer care at [email protected] or call us at 1800-12032-1111 (9 am to 6 pm Mon to Sat). Once you raise the concern we will investigate internally for same and will revert to you in 24-48 hrs. Once the investigation is over if we arrange a reverse pickup then below will be the process 1. Our courier partner will take 2-3 working days to pick up the product/item from you, 2. As reverse pick-up is done by standard delivery it takes a minimum of 5-7 working days to get back to our warehouse. 3. Once the product is received back to us quality team check it and give an update related to the product condition, as we need the product in the same condition as delivered to you. Please make sure the products are unused with all tags intact and in original packaging. 4. On receiving a positive response we will get back to you and as per your request, we will replace or refund you for the order (replacements are subject to the availability of the particular product). 5. In case we receive a negative response the product would be sent back to you in the same condition. Note As per our Return Policy you need to raise concerns within 14 days along with proper product images and unboxing videos. 5. Do I need to ship the return order on my own? No. We will arrange a free pickup of the return order through our logistic partner. Please note, the free reverse pickup is only provided once per order. If you raise multiple return requests (subject to special cases), the reverse pickup amount will be deducted from the refund/store credit amount. In this case, the exchange of a product will not be made.